At Valdora, we take pride in providing high-quality skin care products to our customers. If you are not fully satisfied with your purchase of our Skin Care Face Mask, we offer a limited return policy under the following conditions:

: Returns are only accepted if you have used 1 face mask out of the original package. Any additional masks that have been opened or used will not be eligible for return.

: You must initiate the return request within 15 days from the date of purchase. Returns requested after this period will not be accepted.

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To initiate a return, please contact us through the on our website. Include your order details, including the order number and a brief explanation of why you wish to return the product.

: The face mask must be in its original packaging, and the unused masks must be in an unopened, resalable condition.

: Once your return is approved, a refund will be processed to the original payment method. Please note that shipping fees are non-refundable.

If you have any questions or concerns regarding our return policy, feel free to reach out to us through our website contact page. We are committed to ensuring your satisfaction with our products.